Townsman Multi-Function Black Leather – Men’s Watch Fossil ME1164

At Grandeur BD, we are committed to delivering your luxury timepieces swiftly and securely. Please review our shipping policy below:

Delivery Locations

We currently offer delivery services across all regions of Bangladesh.

Shipping Charges

• Inside Dhaka: FREE Delivery
• Outside Dhaka: ৳150 flat fee

Delivery Timeline

• Dhaka City: 1–2 business days
• Outside Dhaka: 2–4 business days

Note: Delivery times may vary due to public holidays or unforeseen courier delays.

Order Processing

Orders are processed within 24 hours after confirmation. Once shipped, you will receive tracking details via SMS or phone call.

Shipping Partners

We work with trusted logistics partners to ensure your order is handled with the utmost care.

Return & Exchange Policy

We value your satisfaction and want you to shop with confidence. If you're not fully satisfied with your purchase, please read our return policy below:

Return Eligibility

• Items must be returned within 3 days of delivery.
• Items must be unused, in original condition, and with all packaging, tags, and documentation intact.
• Returns are only accepted for manufacturing defects or if the wrong item was delivered.

Non-Returnable Items

• Watches with signs of wear or damage caused after delivery
• Custom or special orders
• Sale or discounted items (unless defective)

Return Process

1. Contact our support team at 01318322496 or via our contact form.
2. Provide order details and reason for return.
3. Our team will guide you through the return or exchange process.

Refunds

Once the returned item is inspected and approved, we will issue a full refund or exchange within 5–7 business days. Refunds will be processed to the original payment method or as store credit.

Return Shipping

• For approved returns due to errors or defects, Grandeur BD will cover return shipping costs.
• For other eligible returns, the customer is responsible for return shipping.

At Grandeur BD, we understand that investing in a luxury timepiece is a big decision. That’s why we offer an easy 0% EMI (Equated Monthly Installment) facility through SSLCommerz, enabling you to buy now and pay later—without extra charges.

EMI Eligibility

• Available only on credit cards issued by partner banks integrated with SSLCommerz.
• Minimum purchase amount for EMI: ৳5,000.
• Tenure options: 3, 6, 9, or 12 months (subject to bank policy).
• 0% interest for eligible plans with select banks.

How to Avail EMI

1. Add your desired product(s) to the cart and proceed to checkout.
2. Select "Credit Card (EMI)" via SSLCommerz on the payment page.
3. Choose your bank, preferred tenure, and enter card details.
4. Complete the transaction. EMI will be activated after bank approval.

Partner Banks

EMI is available through many top banks in Bangladesh, including:

• BRAC Bank
• City Bank (Amex & Visa)
• Eastern Bank Limited (EBL)
• United Commercial Bank (UCB)
• Prime Bank
• LankaBangla Finance
• Dhaka Bank
• ...and more as listed on the SSLCommerz platform

*Bank availability and EMI conditions are subject to the individual card issuer. Please verify with your bank before purchase.

Important Notes

• Once EMI is selected and paid, it cannot be modified or cancelled.
• Any early settlement or processing fees are subject to your bank’s policy.
• Grandeur BD is not responsible for bank-related EMI approval delays or rejections.